The Power of
Discovery Questions
In the super competitive world of dental care, the initial conversation between a receptionist and a potential patient is not just a simple exchange of information; it’s the pivotal moment where a lasting impression is made. This moment decides whether they will make an appointment with your dental office or go somewhere else.
In the highly competitive field of dental care, the first conversation between a receptionist and a potential patient isn’t just a basic info swap; it’s a crucial moment shaping a lasting impression. This instance determines whether the patient chooses to schedule an appointment with your dental office or seeks services elsewhere. Our analysis of over 56,000 calls uncovered that, on average, a receptionist requires three new patient phone calls to secure just one booking.