Dental Staff Training For
Practice Growth
The difference between a successful dental office and one that struggles isn’t about fancy websites or big marketing budgets. It boils down to how your dental staff interacts with patients, whether it’s on the phone or face-to-face. Many dentists think their staff is great on the phone and believe that if 10 patients call their office, the staff will be able to book 9 without a problem.
In reality, these same dentists were shocked when we shared recordings of how their staff talked with patients. The success of your practice is ultimately at the mercy of your team, as their ability to convert potential patients into booked appointments directly influences the growth and profitability of your business.
Benefits of Our Training Programs
Our training programs help dental staff learn practical customer service skills that increase booking rates, all through an online, self-paced format. Unlike expensive seminars that require spending tens of thousands of dollars to send staff to conferences, our approach offers a cost-effective solution that fits your schedule. Our courses are not just a series of videos; they combine video lessons with interactive exercises graded by real coaches who provide personalized feedback to each staff member.
Video training doesn’t mean it’s impersonal—real people are actively involved, supporting and guiding your team. After the staff finish the courses, we monitor their progress using our RevUp Software, ensuring they implement the training effectively during real patient calls. These personalized, hands-on elements differentiate us from other competitors, providing real value to your practice.
Maximize New Patient Bookings
Imagine effortlessly turning every call into a booked appointment. With our proven techniques, you’ll not only skyrocket your new patient booking rates but also build confidence in every conversation, making them smooth, stress-free, and highly effective. Become the go-to dental office in your area with strategies that start delivering results from day one!
How to Answer the Cost Question
Often, one of the first questions potential patients ask is, “How much does it cost?” This frequent inquiry can leave the impression that callers are simply shopping around for the lowest price. However, with the right approach, these callers can be converted into loyal patients.
Mastering Google Reviews
Google Reviews are a numbers game. The amount, the score, and the frequency of feedback all affect the order of results for a patient’s search. Learn how google algorithms work and how to effortlessly motivate your patients to share positive feedback.
Creating Patient Video Testimonials
Take google reviews one step further and learn how to share patient feedback through video testimonials. These testimonials are most attractive to patients seeking large procedures or long-term relationships, so having a steady stream of great patient testimonial videos will help encourage your ‘bigger-ticket’ clients.
What Our Students Are Saying
